Forum Discussion
sophiewainie
Aug 08, 2022Copper Contributor
Data validation issue
Hi! Is anyone else having this issue, or maybe experienced it in the past... When I open my excel files which are downloaded via drop box, it comes up with an error message ' We found a problem some...
Patrick2788
Aug 08, 2022Silver Contributor
I'd start with Protected View settings. Try toggling off protected view for internet files.
More details: https://support.microsoft.com/en-us/topic/what-is-protected-view-d6f09ac7-e6b9-4495-8e43-2bbcdbcb6653#bm5
If the error persists beyond adjusted protected view settings, there's a possibility it's a registry error. I've seen plenty of these errors and will go for the reg key when the simple troubleshooting steps don't resolve the issue.