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TyLund72's avatar
TyLund72
Copper Contributor
Jan 07, 2026

Certain Excel files won't open on my laptop

I have excel files that open fine on my desktop but will not open properly on my laptop.  It seems to be impacted by charts that are embedded as sheets.  How can I change the settings on my laptop to fix this?  Thanks for your help

3 Replies

  • Olufemi7's avatar
    Olufemi7
    Iron Contributor

    Hello TyLund72​

    This issue usually happens because of how Excel handles chart sheets and embedded objects differently across devices. If the files open fine on your desktop but not on your laptop, it often points to settings, add‑ins, or graphics drivers on the laptop.

    Things to try:

    • Make sure Excel is the default program for .xlsx files.
    • In Excel Options → Advanced → General, uncheck “Ignore other applications that use Dynamic Data Exchange (DDE).”
    • Repair Office via Control Panel → Programs → Microsoft Office → Change → Quick Repair.
    • Disable non‑essential COM Add‑ins (File → Options → Add‑ins).
    • Update your laptop’s graphics drivers (Intel/AMD/NVIDIA).
    • Test opening the file in Excel Safe Mode (excel /safe).

      Microsoft’s official documentation on chart sheets and embedded charts is here: Chart object (Excel) | Microsoft Learn Chart Sheets and Embedded Charts

      Chart Sheet object (Excel) | Microsoft Learn 

      Chart Sheet Object (Excel)
  • NikolinoDE's avatar
    NikolinoDE
    Platinum Contributor

    With your permission, if I can recommend you, please always add specific information about your Excel version and operating system to your concerns. As well as, if possible or necessary, a file (without sensitive data) or photos. Information on where the file is, such as OnDrive or Sharepoint, is of advantage. In this way, you will come up with a proposed solution much faster and more precisely. This also makes it much easier for the helpers to provide the help that they would like to offer you. It helps both :).

     

    Here is a link with information on how you can quickly find a solution that is most suitable for you.

    Welcome to your Excel discussion space!

     

     

     

    Thank you for your understanding

     

    NikolinoDE

    I know I don't know anything (Socrates)

    • TyLund72's avatar
      TyLund72
      Copper Contributor

      Thank you NikolinoDE.  I reinstalled Office 365 and that somehow fixed the glitch. 

      I appreciate your help!