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MIKE9241's avatar
MIKE9241
Copper Contributor
Oct 16, 2024

CAN'T ACTIVATE ms 365

i get no internet connection when trying to ACTIVATE 365 products 

 

 

have active internet

using edge

windows 10

no AV except defender 

error code 0x800713AB

2 Replies

  • Subha5's avatar
    Subha5
    Copper Contributor

    The error 0x800713AB usually means Microsoft 365 cannot connect to the activation servers, even if your internet is working.

    Try these steps:

    • Restart your computer and internet connection.
    • Make sure the date and time are correct.
    • Sign out of Microsoft 365, then sign in again.
    • Run the Microsoft support and recovery assistant.
    • Temporarily disable VPN or proxy if you're using one.
    • If the issue continues, try activating Microsoft 365 from a different network.

    If none of these work, the problem may be with the Microsoft activation service or your account, so check your Microsoft 365 subscription status.

    -iRoyals Systems

  • NikolinoDE's avatar
    NikolinoDE
    Platinum Contributor

    MIKE9241 

    Error code 0x800713AB often indicates network connectivity issues when trying to activate Microsoft 365, even when you have an active internet connection.

     

    How to Fix the Windows Update Error 0x800713AB? Four Methods

    https://www.mini tool.com/backup-tips/0x800713ab.html

    (without spaces between mini and tool)

     

     

    My answers are voluntary and without guarantee!

     

    Hope this will help you.

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