Forum Discussion
Cannot run the macro 'SOLVER.XLAM!GetSolverLabel'.
- Sep 12, 2019
I've recently encountered a similar issue with Solver. Uninstalling and installing office 365 did not work. The issue I think was caused by 32bit vs 64bit incompatibility yet when I checked office, windows, and my laptop they were all 64bit. Then once, when I was uninstalling MS office I noticed that there was another office app that came with my laptop called "WPS Office" which is freeware shipped with Asus. Since I was not using it, I decided to uninstall it. And voila that made solver work again.
I've recently encountered a similar issue with Solver. Uninstalling and installing office 365 did not work. The issue I think was caused by 32bit vs 64bit incompatibility yet when I checked office, windows, and my laptop they were all 64bit. Then once, when I was uninstalling MS office I noticed that there was another office app that came with my laptop called "WPS Office" which is freeware shipped with Asus. Since I was not using it, I decided to uninstall it. And voila that made solver work again.
- riccardobonfantiNov 18, 2024Copper Contributor
THANK YOU SO MUCH! it was indeed that bulls**t WPS Office, wasted 3+ hours of my life on this issue
- Danny350Dec 16, 2021Copper ContributorThank you so much, best solution
- Ember_SpiritOct 13, 2021Copper Contributoruninstalling WPS Office did solve the SOLVER problem. 64bit of Office version is not the problem.
国内的朋友们 如果要用规划求解请卸载WPS吧 确实干扰了 - kkmoyApr 16, 2021Copper Contributor
DavidDodd888 You are the man, ive had this problem for like 2 years and you solved it. Thanks!
- charles410Feb 09, 2021Copper Contributor
THank you so muchDavidDodd888
- Rahul_DubeyMay 15, 2020Copper ContributorHi,
I own an Asus laptop and have been trying to use solver but I'm getting the error Cannot run the macro 'SOLVER.XLAM!MainEx' and Cannot run the macro 'SOLVER.XLAM!GetSolverLabel'. I tried uninstalling and reinstalling office 2016 and then even installed 2019 but the same error occurs. Also i don't have WPS office on my laptop. Please help as I need to work with the solver on an immediate basis.
Any help from anyone would be highly appreciated.- GR80004Jun 19, 2020Copper Contributor
Try installing the 32bit version of Office365. The issue seems to be related to the Solver32.DLL I just encountered the same problem and installing the 32bit version resolved it
- Sunkafob1275Mar 27, 2020Copper Contributor
This error "Cannot run the macro 'SOLVER.XLAM!GetGroupLapel'. The macro may not be available in this workbook or all macros may be disabled." was a nightmare!
Thank you so much DavidDodd888 You a life-saver. I uninstall the WPS Office that came with my Asus laptop and the solver has been working amazingly.
- AndyWilkMar 05, 2020Copper ContributorI've wasted a day trying to re-find this fix. It was so simple (uninstall WPS Office) that I didn't write it down 2 years ago when I first resolved it. Then after a recent Windows 10 update that corrupted my Laptop's audio, mic and camera and needed a system reset and windows re-installation as well as reinstalling and re-configuring so many other tools I use (wasting another day+ thanks to Microsoft), I got stuck again. I originally thought it was caused by my SIPMath excel add-in, but eventually realized it was all add-ins. WPS Office should come with an option and a warning, "Do not install if you plan on using Excel!"
- jference25Jan 07, 2020Copper ContributorYou my friend have saved my life! Thank you for this!
- hiimguyDec 03, 2019Copper Contributor
DavidDodd888thank you so much your the best!