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FrancoisGregoire's avatar
FrancoisGregoire
Copper Contributor
Nov 17, 2020
Solved

Screen Sharing

Hi all,   I have a problem with screen sharing during Video meetings When I want to share my screen, only windows openned BEFORE I started the conversation are available. If I close or open a new ...
microsoft teams
User Interface
  • NeilShorrter's avatar
    NeilShorrter
    Dec 15, 2020

    FrancoisGregoire is this working for you yet? I now have an updated Teams version. It has the new pre-meeting screen, the breakout room option and the problem with sharing opened applications has been corrected.

PeterRising's avatar
PeterRising
MVP
Nov 17, 2020
Hi Francois. Have you tried the suggestion offered by Neil above please? I would be interested to see if this also works for you? Also, please try the same from the browser version of Teams as Therese suggests and see if it works this way.

Was about to suggest checking for Windows updates too, but see you are using Windows 7 which is end of life.
FrancoisGregoire's avatar
FrancoisGregoire
Copper Contributor
Nov 18, 2020

PeterRising 

 

Yes, when I leave the meeting and re-join, I can see the new Windows.

But it's only a workaround :sad:

 

It works correctly in the browser version. Do you personally use the app or the browser version ?

 

I have the same problem on W10.

  • PeterRising's avatar
    PeterRising
    MVP
    Nov 18, 2020

    FrancoisGregoire 

     

    I favour the app where possible.  I was just curious to know whether the browser worked OK.

     

    Do you have any Windows updates available for your Windows 10 device please?  And can you also check for an update for the Teams app?

     

    If this does not change anything for you, I would suggest opening a ticket with Microsoft support to see if they can advise you further on this.

    • FrancoisGregoire's avatar
      FrancoisGregoire
      Copper Contributor
      Nov 18, 2020

      PeterRising No updates available.

       

      I tried to uninstall and reinstall the app this morning, but I still have the same issue.

    • NeilShorrter's avatar
      NeilShorrter
      Copper Contributor
      Nov 18, 2020

      I have just logged a service request with MS for this. I will keep you updated.

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