Forum Discussion
Unable to access client security or compliance centers from Partner Portal
Is anyone able to access a client's security and/or compliance center through the Partner Center with GDPA? We are not able to and have had a Premier ticket open since December with no action from MS.
Thanks,
Mark Benton
- I would begin with these documents that explains what is supported by GDAP.
It is supposed to be at minimum on parity with the access you had with DAP.
https://learn.microsoft.com/en-gb/partner-center/gdap-supported-workloads
https://learn.microsoft.com/en-gb/partner-center/gdap-least-privileged-roles-by-task
Also, this document in case your partner access is being blocked due to conditional access policies.
https://learn.microsoft.com/en-us/partner-center/gdap-faq#what-is-the-recommended-next-step-if-the-conditional-access-policy-set-by-the-customer-blocks-all-external-access-including-csps-access-aobo-to-the-customers-tenant
LicensingConcierge1Microsoft
Hi MBenton
Unfortunately I cannot resolve technical issues. The following info may help -
or
- Microsoft security portals and admin centers | Microsoft Learn
- Client security and privacy - Configuration Manager | Microsoft Learn
Otherwise, my only recourse is that you submit a support request in Partner Center (login req'd).
Regards,
Microsoft CSP Licensing Concierge
- JillArmourMicrosoft
Community Manager
Nick_Beacroft or MartijnElfers any chance you have run into this before?
- I would begin with these documents that explains what is supported by GDAP.
It is supposed to be at minimum on parity with the access you had with DAP.
https://learn.microsoft.com/en-gb/partner-center/gdap-supported-workloads
https://learn.microsoft.com/en-gb/partner-center/gdap-least-privileged-roles-by-task
Also, this document in case your partner access is being blocked due to conditional access policies.
https://learn.microsoft.com/en-us/partner-center/gdap-faq#what-is-the-recommended-next-step-if-the-conditional-access-policy-set-by-the-customer-blocks-all-external-access-including-csps-access-aobo-to-the-customers-tenant- Thanks Jill and Nick, I will pass along the links to the engineer dealing with this issue.
