Forum Discussion
MBenton
Mar 22, 2024Brass Contributor
Unable to access client security or compliance centers from Partner Portal
Is anyone able to access a client's security and/or compliance center through the Partner Center with GDPA? We are not able to and have had a Premier ticket open since December with no action from M...
- Mar 25, 2024I would begin with these documents that explains what is supported by GDAP.
It is supposed to be at minimum on parity with the access you had with DAP.
https://learn.microsoft.com/en-gb/partner-center/gdap-supported-workloads
https://learn.microsoft.com/en-gb/partner-center/gdap-least-privileged-roles-by-task
Also, this document in case your partner access is being blocked due to conditional access policies.
https://learn.microsoft.com/en-us/partner-center/gdap-faq#what-is-the-recommended-next-step-if-the-conditional-access-policy-set-by-the-customer-blocks-all-external-access-including-csps-access-aobo-to-the-customers-tenant
LicensingConcierge1
Mar 22, 2024Former Employee
Hi MBenton
Unfortunately I cannot resolve technical issues. The following info may help -
or
- Microsoft security portals and admin centers | Microsoft Learn
- Client security and privacy - Configuration Manager | Microsoft Learn
Otherwise, my only recourse is that you submit a support request in Partner Center (login req'd).
Regards,
Microsoft CSP Licensing Concierge