Forum Discussion

VNJoe's avatar
VNJoe
Iron Contributor
Apr 26, 2024

New 365 Admin portal showcases 'Business Advisors' that aren't my company?

Hello   For years, we as partners have requested better tie ins to the Office 365 portal regarding support, but as it stands, we don't even have permissions to change the customer's Help Desk setti...
CSP
Indirect reseller
Partner question
LicensingConcierge1's avatar
LicensingConcierge1
Former Employee
Apr 26, 2024

VNJoe 

 

I understand your concern.  It looks like you have the options to click on "No Thanks".  This should allow you to ignore the option. :smile:

 

Unfortunately, I do not know who designs Microsoft database and/or webpages, however, most Microsoft webpages have a "Feedback" prompt somewhere on the page. It's a good idea to use submit this type of inquiry as Feedback. 

 


If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, if after reviewing the information you have additional questions, please let me know.


Regards,

Microsoft CSP Licensing Concierge

VNJoe's avatar
VNJoe
Iron Contributor
May 02, 2024
No. Not the answer.

I don't want Microsoft advertising services unless they are through me, and I don't want options for customers to receive advertising for any competitors via the product I partner with them to sell with.

"No thanks" isn't enough.

I'd like a more defined answer please.
  • JillArmourMicrosoft's avatar
    JillArmourMicrosoft
    Icon for Community Manager rankCommunity Manager
    May 03, 2024

    VNJoe I believe the response was complete and there is no other option. I will let LicensingConcierge1 respond when they are back in office next week to confirm. 

    • VNJoe's avatar
      VNJoe
      Iron Contributor
      May 03, 2024
      This has been submitted to 'Feedback'. However, these links aren't currently functional. All they seem to do is take you the Support page for now. I'm just attempting to understand what the final goal is for these links and whether or not you plan on advertising for my competitors to my customers.

      Note that I as the partner cannot click anything. The customer can click No Thanks. They always do, but that doesn't make this a proper placement that puts competition in front my customers that I've brought in to Microsoft.

      I did submit feedback as well, but the portal people don't know and don't care about partner concerns. That's what this forum is for.

      • LicensingConcierge1's avatar
        LicensingConcierge1
        Former Employee
        May 06, 2024

        Hi VNJoe 

         

        As mentioned in the Welcome message of the community, the Licensing Concierge is unable to provide tech support:

         

         

        I've provided all the information that I have and the only other suggestion I have is that you submit a support request. 

         

        Regards,

        Microsoft CSP Licensing Concierge

         

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