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Thomas_Hor's avatar
Thomas_Hor
Copper Contributor
Mar 13, 2025

Issue with Microsoft Partner Centre Vet Team

Hi All,

Had anyone experienced the similar with the vet team where they reject a legit document yet being redundant saying that the document does not fulfill the requirement?
They rejected it on the basis that it its not within a year of validity. That was when i signed up for AI Cloud partner program. 
This was the reply from the vet team.
Upon review, we identified that the documents you’ve shared will expire in 2 months All documents submitted must be issued within the previous 12 months or where the expiration date is a future date that is at least two months away.

My documents are definitely issued within the previous 12 months.
After couple of email exchange questioning them, it finally got through but it took weeks.

Now i've signed up for CSP indirect reseller program and here we go again.
I renewed my domain and its of 5 years validity now, it got rejected on the basis that it did not fulfill the validity condition.

I've furnished further business registration information about my company since the 4th of March.

To date they're still telling me its under review.
Is that how Microsoft Partner Center Vet team works? Where it takes ages for them to go through a simple document, where they would reject a valid document just to make things hard.

I've seen previous posts that says the same about the Vet team and i've heard from partners in my region that they too are having hard time with the vet team.

I have an urgent deal which requires me to acquire license for my client today. 
Anyone can enlighten me how to get through their thick skull and fasten the process?

Regards,
Thomas



  • Thomas_Hor's avatar
    Thomas_Hor
    Copper Contributor

    As of now, there's still no reply and no reason given as to why this takes so long.
    Microsoft Partner Center Vet Team should really be responsible and enforce the right SLA.
    The 3-5 Business Days is just a fake notice i guess?

     

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