Forum Discussion

Fliehigh1's avatar
Fliehigh1
Copper Contributor
Jan 02, 2024

CSP Direct bill application

Almost 3.5 months ago we started the application to become a direct bill partner. We finished the audit and our application was sent to Microsoft to make the final decision. Since it was over to Microsoft we have not heard anything and have had no feed back. Is there anyway we can get a status update or information on the hold up?

Direct bill

3 Replies

  • Fliehigh1's avatar
    Fliehigh1
    Copper Contributor
    Jan 04, 2024
    Has anyone been able to contact Microsoft to try and talk with someone about the process and find out details of the holdup?
    • LicensingConcierge1's avatar
      LicensingConcierge1
      Former Employee
      Jan 04, 2024

      Hi Fliehigh1, 

       

      Unfortunately, I'm unable to troubleshoot the status of your application.

       

      My suggestion is that you review the direct bill steps to ensure that you've completed each step; otherwise, you will need to submit a support ticket & select "billing" as your category: 

       

       

      Hope this helps! :smile:

       

       


      If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.


      Regards,

      Microsoft CSP Licensing Concierge