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janitor's avatar
janitor
Copper Contributor
Jun 05, 2025

Partner Registration Penalty Box

I'm trying to register as a partner but getting an error stating "http://www.microsoftintegrity.com/. We engage in a rigorous set of evaluation and certification processes; as a result your request was blocked. If you require further information please reach out to https://go.microsoft.com/fwlink/p/?linkid=868372 with reference number: XXXXXXX"

The problem is I can't get into the Partner Portal, as I'm not yet a partner, to raise said support request. I've tried to request resolution through Office 365 portal, hoping they'd facilitate contact with partner support but they seem to be confused as to how to facilitate the connection.

I have no clue why I'm getting this error as I use the DUNS lookup to provide company information. I've also entered it in by hand. Would love to become a Microsoft partner with my venture but need some support to overcome this "penalty box" 

Anyone have ideas?

4 Replies

    • janitor's avatar
      janitor
      Copper Contributor

      JillArmourMicrosoft​ - Thanks for the reply!

      That's the "penalty box" I'm speaking of. I'm able to get to the partner center but because the sign up was stopped mid stream I don't have ability to open a partner support request. I've opened a ticket as a customer but I'm that team is stuck in a perpetual loop of not knowing what to do. Net effect - they're ghosting me. 

      Appreciate any help you can provide getting me in contact with anyone from the partner team. 

      • JillArmourMicrosoft's avatar
        JillArmourMicrosoft
        Icon for Community Manager rankCommunity Manager

        There are no contacts to provide you unfortunately. There is no call center or anyone I can reach internally. I submit tickets just like you do. I'm sorry I can't be of any help! 

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