Forum Discussion
Partner Registration Penalty Box
Have you tried to submit a ticket here: Partner Center
Or take a look at this: How to log a support ticket | Microsoft Community Hub
I'm not sure if any of these will work for you, but let me know if they don't.
JillArmourMicrosoft​ - Thanks for the reply!
That's the "penalty box" I'm speaking of. I'm able to get to the partner center but because the sign up was stopped mid stream I don't have ability to open a partner support request. I've opened a ticket as a customer but I'm that team is stuck in a perpetual loop of not knowing what to do. Net effect - they're ghosting me.
Appreciate any help you can provide getting me in contact with anyone from the partner team.
- JillArmourMicrosoftJun 24, 2025
Community Manager
There are no contacts to provide you unfortunately. There is no call center or anyone I can reach internally. I submit tickets just like you do. I'm sorry I can't be of any help!
- MartijnElfersJun 12, 2025Bronze Contributor
Microsoft is reviewing their partnerships across the globe. They announced major changes to this and I believe they put all new partner onboardings on-hold (not 100% sure though).
As you're stuck between a rock and a hard place, you can't really do anything at this point. Best way to proceed is to contact a CSP Distributor and ask them for support with the onboarding process. They could log a ticket in your name and/or escalate to their Microsoft contacts for help as well.