Forum Discussion
Licensing question - D365 Sales
MicrosoftHi AdamPL
Thank you for posting on the BizApps community
The snapshots that you've provided are for two different functions.
Your first snapshot is for Customer Service use rights to create, update, and delete a table for an account. The second snapshot is for Sales to remove a connection for an account.
The connection is used to integrate between Dynamics NAV and Microsoft Dynamics 365 for Sales. That is not the same function as creating, updating, or deleting a table for an account.
When you review the full list of use rights, you'll find that both Sales & Customer Service read the same for use rights to create, update, and delete a table for an account:
Customer Service:
Sales:
If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
Regards,
Microsoft CSP Licensing Concierge
Thank you a lot, you have clarified the difference between this two positions in the licensing guide!
But I do not have a clear answer to my question - are they eligible to make meeting, tasks, notes and other type of activities in connection with Account, based on Team Members license?
- LicensingConcierge1
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If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
Regards,Microsoft CSP Licensing Concierge
Hi,
I read you reply few times, discussed it with other team members and we still do not have a clear answer to our question.
Let me then rephrase it.
Is making any Activity (i.e. note, meeting summary, phone call summary, etc) on Account, a modification of Account (though Team Members can not do it) or not (though Team Members can do it)?
Please answer simply "Yes, it is a modification of Account though Team Members can not do it" or "No, it is not a modification of Account though Team Members can do it".
Simple as that, thank you in advance!LicensingConcierge1kindly asking for the reply to my last message.
- Hi!
Once more asking for reply.
Customer has to renew licenses ASAP and we are still awaiting response.
