Forum Discussion
I'm unable to login to https://dynamicspartners.transform.microsoft.com/
Hi,
I'm unable to login to https://dynamicspartners.transform.microsoft.com/. Nothing happens when I try to press the login button on the upper right corner.
Result has been the same with three different browsers (Firefox, Chrome & Edge) and with two different PCs.
Our IT says that I have the same rights than my predecessor who used to handle MS incentive cases. I am unable to for example download Proof of Execution documentation f.e: https://dynamicspartners.transform.microsoft.com/download/protected?assetname=protectedassets%2FPartner%20Activities%20-%20Business%20Value%20Assessment%20-%20POE%20Template.pptx&protected=1
Nothing happens when I open that link.
What rights should I have to be able to login to https://dynamicspartners.transform.microsoft.com/?
Any ideas that what could be causing this?
-Ossi
If the login button doesn't work and nothing happens when clicking download links, here are a few quick things to check:
- Role Access: You need to have the right role (like Incentives Admin or Viewer) in Partner Center. Ask your admin to double-check your access.
- Correct Account: Make sure you're using a Work/School account linked to your org’s MPN ID — personal Microsoft accounts won’t work.
- Browser Issues: Try using Incognito/Private mode. Disable extensions, clear cookies, and make sure JavaScript is enabled.
- Network Blocks: Some firewalls or networks may block Microsoft login redirects. Try a different network or hotspot.
- Still Not Working? Contact Microsoft Partner Support: https://partner.microsoft.com/support
Hope this helps!
12 Replies
If the login button doesn't work and nothing happens when clicking download links, here are a few quick things to check:
- Role Access: You need to have the right role (like Incentives Admin or Viewer) in Partner Center. Ask your admin to double-check your access.
- Correct Account: Make sure you're using a Work/School account linked to your org’s MPN ID — personal Microsoft accounts won’t work.
- Browser Issues: Try using Incognito/Private mode. Disable extensions, clear cookies, and make sure JavaScript is enabled.
- Network Blocks: Some firewalls or networks may block Microsoft login redirects. Try a different network or hotspot.
- Still Not Working? Contact Microsoft Partner Support: https://partner.microsoft.com/support
Hope this helps!
Hi Chris_Apps4Rent, unfortunately, this is not a solution. This is a frustrating dead-end as there is no Dynamics Partner option on https://partner.microsoft.com/support and, if you raise through any other area, they will advise it's not their issue.
Also, if 1 is the issue, then thre should be a message to that effect, or the content should not be listed - doing nothing is not a solution...!
My latest is that I've been told I'm an Indirect reseller (I didn't know and I'm not sure for which product they're referencing as I couldn't log the issue as Dynamics!), so I need to raise the issue through my Indirect Provider (who I don't know and will not be able to advise as to which Microsoft portal/forum/area they need to raise the issue).
I'm pretty sure this is a fairly straightforward issue to resolve, it's just I have no way of finding an entry point into Microsoft to get to someone who knows the solution.
Hi ossikulmala, did you get this sorted? 2 out of 3 people in my organisation, that I know of, are experiencing the same problem with https://dynamicspartners.transform.microsoft.com/ The issue is not local, as their Microsoft Partner configuration is identical (as far as I can tell!), and I have tried from multiple devices, browser sessions, etc. As you discovered, there's no way to log a support ticket from Microsoft Partner Portal...!
- JillArmourMicrosoft
Community Manager
Can you follow these posts to create a support ticket?
How to log a support ticket | Microsoft Community Hub
Get help and contact support in Partner Center - Partner Center | Microsoft Learn
You could also try posting your question on the Find Answers | Microsoft Dynamics 365 Community site.
If you get it figured out will you come back here and share so others can learn from it? Keep us posted!! - jill
Thank you so much for supporting and providing this information and resources links 🔗.
Hi ossikulmala
I'm sorry that you're unable to sign in.
Please log into Partner Center and submit a support ticket.
Regards,
Microsoft CSP Licensing Concierge
LicensingConcierge1 thank you for your answer.
The problem is that I already created a support ticket about this through Partner center. They then guided me to create a ticket through Azure Support options as they don't manage that portal (https://azure.microsoft.com/en-us/support/#support-plans
As our company don't have a Azure support plan, we cannot create Azure related support requests and they guided me to engage with community support.
And here we are...
- JillArmourMicrosoft
ossikulmala everyone keeps passing you around, that's frustrating! Have you tried opening an incognito window and seeing if it works? I don't know anything specific about what you are asking, but sometimes opening it there works! Worth a shot I think.
