Forum Discussion
Dynamics 365 Marketing add-on issue
I have good news!
As of January 9, 2024 the commerce system was updated such that owners of the old Marketing Standalone Base SKU can now buy the new Customer Insights - Interacted People T1-T3 add-ons.
(This unblocks true-up of quota until they are able to switch to the new base Customer Insights SKU).
If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
Regards,Microsoft CSP Licensing Concierge
Dynamics 365 Marketing add-on is no longer available for purchase as it has been superseded by Customer Insights Journeys. If you need to increase your capacity limits, you can purchase additional add-ons for Customer Insights Journeyshttps://www.mcdmenu.net/mcdonalds-precios-con-menu-en-argentina/
Joseph1205 Thanks for the answer. This is exactly the issue. Customer is using D365 Marketing application (and is allowed to do another renewal). It is not possible to add Dynamics 365 Customer Insights Journeys Interacted People to Dynamics 365 Marketing Base. Find screenshots below:
1st (error in red):
2nd (base products list for Customer Insights Interacted People add-on)
as well as it is not possible to update Dynamics 365 Marketing app to Dynamics 365 Customer Insights during mid-term of subscription to comply with above requirements.
So still practically your suggestion is not working. Still hoping for help to get this resolved.