Forum Discussion
Dynamics 365 Marketing add-on issue
I have good news!
As of January 9, 2024 the commerce system was updated such that owners of the old Marketing Standalone Base SKU can now buy the new Customer Insights - Interacted People T1-T3 add-ons.
(This unblocks true-up of quota until they are able to switch to the new base Customer Insights SKU).
If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
Regards,Microsoft CSP Licensing Concierge
Hi Germantas
My apologies for the delay.
I've checked with others and we all have the understanding is that if they're an existing D3654 Marketing customer, they can still purchase marketing capacity.
If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
Regards,
Microsoft CSP Licensing Concierge
- So if customer does just have the base D365 Marketing app without any add-on active under subscription there is no SKU to select neither when ordering in Partner Center or on current NCE pricelist. This is something what we have crosschecked practically. If possible I would be more than happy to receive instructions or other type of assistance regarding this.
- Are you looking for the Marketin Attach license? If so, I was able to find it on the current price list.
If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
Regards,
Microsoft CSP Licensing Concierge- No, contacts add-on (additional capacity) as stated initially- sku: Dynamics 365 Marketing Addnl Contacts Tier 1
