Forum Discussion

Brass Contributor

Nov 17, 2023

Solved

Dynamics 365 Marketing add-on issue

Hello, We have a customer who is using D365 Marketing app and currently they need additional contacts add-on to increase capacity limits. Since Customer Insights Journeys are now in place there i...

BizApps

dynamics 365

Pricing & Licensing

LicensingConcierge1
Jan 26, 2024
Germantas

I have good news!

As of January 9, 2024 the commerce system was updated such that owners of the old Marketing Standalone Base SKU can now buy the new Customer Insights - Interacted People T1-T3 add-ons.

(This unblocks true-up of quota until they are able to switch to the new base Customer Insights SKU).

If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.

Regards,

Microsoft CSP Licensing Concierge

LicensingConcierge1

Former Employee

Nov 21, 2023

Hi Germantas

My apologies for the delay.

I've checked with others and we all have the understanding is that if they're an existing D3654 Marketing customer, they can still purchase marketing capacity.

If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.

Regards,

Microsoft CSP Licensing Concierge