Forum Discussion
D365 FO IUR - legacy benefits
axperience_gra I'm actually trying to find documentation about what's included in the Legacy Benefits.
All documentations state: "You will continue to receive legacy benefits (benefits you received based on the competency you held on September 30, 2022), for legacy competencies [...]".
To me this implies that if you received D365 F&O as IUR before, you should receive them again.
You're saying you didn't receive D365 F&O IUR as part of your Legacy Benefits. This can only mean three things from my pov:
1. You never earned D365 F&O thru Legacy Competencies,
2. you lost the appropriate Legacy Competency status prior to September 2022, or
3. Microsoft documentation is incorrect and the (benefits you received based on the competency you held on September 30, 2022) part isn't true.
Can you share which Legacy Competencies you've earned prior to September 2022?
Cheers,
Martijn
That was my point too - but I was (once again) being sent from Partner Center Support to Dynamics Support and Escalation didn't even reply. Really frustrating, playing for time until the licenses were running out of time. Unfortunately, not the only thing that has happend with cutting benefits - the designation in our area (Finance/SCM) is a joke - no company can grow consecutively with keeping quality and customer focus on top. But that is another discussion and would be worth an own thread.
We were ERP Gold Partner and as far as I remember, the D365 Finance Instance was never mentioned properly (I got it years ago from a Yammer-Link, stating that F&O Partners are entitled to it (we had to send an email to a department and got the license key/subscription)).
Bottom line: for me as business owner and Microsoft responsible inhouse, I keep loosing faith in our business relation with Microsoft. But hey, what can we do? If the big partners are not blocking these constant changes (which are poorly led/set up), the small and mid sized partners will die out or find their way to survive or will eventually be bought by the bigger ones. And if this is really an advantage for the customers; I am not so sure.
Cheers
Daniel
- LicensingConcierge1Nov 28, 2023Silver Contributor
Thank you for your patience.
In response to you statement that "the new way of working with Designations is not working for ERP business. It only really works for MWP/Azure, the quick and easy projects. ERP are often multi-year projects, can't grow yoy with that such large projects from my pov. I see the same issue with all my D365 partners.", the response is that your feedback has been noted & Microsoft is consistently looking to see if we have any gaps among specific partners who are unable to qualify.
Regards,
Microsoft CSP Licensing Concierge
- LicensingConcierge1Nov 27, 2023Silver Contributor
axperience_gra fayer77 MartijnElfers
Hello All,
I haven't forgotten about you. I've escalated your conversation/comments/concerns and am awaiting a response from the team.
Last week, our offices were closed on Thursday & Friday so many were/are out on Holiday.
Thanks again for your patience.
Regards,
Microsoft CSP Licensing Concierge
- MartijnElfersNov 23, 2023Bronze Contributor
axperience_gra I 100% agree with that notion and point of view. The new way of working with Designations is not working for ERP business. It only really works for MWP/Azure, the quick and easy projects. ERP are often multi-year projects, can't grow yoy with that such large projects from my pov. I see the same issue with all my D365 partners.
Something we as a Disti are mentioning to Microsoft and are trying to get changes across. Honestly I do feel like Microsoft is willing to listen here, we're getting some positive reactions from them regarding this. But we all just have to wait, if and what Microsoft will change to support the ERP market better.
But that's another topic indeed
Regarding the IUR licenses, checking the latest (September 2022) IUR guide for Legacy Benefits, only the Cloud Business Applications Legacy Competency included D365 Operations (F&O) licenses. The ERP competency does not include any D365 for that matter...
Checking older Competency IUR guides, ERP competency did include these D365 licenses! So that means that Microsoft actually removed those licenses in the latest update, and that's why you don't have any D365 IUR anymore.
September 2022
April 2021
Honestly don't think there's a solution for your situation, knowing this.
Maybe Microsoft changed this accidently, but I highly doubt that. Means that you're simply losing your D365 IUR licenses.
This is also new to me, so I'll address this with our Microsoft contacts directly to get an answer. Maybe they can share some insights on the topic.
Cheers,
Martijn
- LicensingConcierge1Nov 22, 2023Silver Contributor
axperience_gra fayer77 MartijnElfers
Please standby and thank you for your patience.
Regards,
Microsoft CSP Licensing Concierge