Customer Insights viral Trial and self-service trial

Hi 214820 

Great questions! 

Hello. I was wondering if there a way to see the expiration date of trial licenses and a way to extend them? 

The D365 Customer Insights Trial can be extended the trial in the app directly & you're allowed to extend your trial only once after 23 days.

I read somewhere that "vTrial" licenses don't expire - is this correct? 

I know that Business Central and one of the Power Platform products have viral trials, so yes viral trials do not expire, unless the prospect switches to the 30-day trial, and provided that users access Business Central frequently.  

However, if you're asking if the Customer Insights Trial is considered a viral trial, my guess would be no based on the details of the trial in the link below.  However, you should confirm by emailing  DiscoverTryBuy@microsoft.com to inquire about viral trials. 

Also, does anyone know if either of these trials have both the CI-Data and CI-Journey functions? 

Most features of the Customer Insights capabilities are available in the trial.  However, the following features are not available:

• You can't create new environments that use your own Azure Data Lake Storage account.
• You can't delete the trial environment.

Please review the following FAQ for more information - Dynamics 365 Customer Insights trial FAQ - Dynamics 365 Customer Insights | Microsoft Learn

If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.

Regards,

Microsoft CSP Licensing Concierge