Forum Discussion
cocxy
Jan 07, 2025Brass Contributor
Customer Insights: default database capacity
Hello, I would like to know if, in the context of the initial deployment of Dynamics 365 Sales or Customer Service with Customer Insights as an Attach, we indeed have a Dataverse database capacity o...
MartijnElfers
Jan 08, 2025Steel Contributor
I believe the customer would even get 35GB in total. You get 10GB as default capacity for Sales/Service, and you get 25GB as default capacity for CI. As it's a different product, you get the entitlement per product group.
I base it on this sentence: "Dataverse entitlements are only granted once per tenant, for the first Customer Insights Base or Attach SL.".
If you already have 10GB because of Sales/Service licenses, I'd assume you still get this 25GB entitlement granted once. As that's what it states.
Not 100% sure, so confirmation would be nice.
JillArmourMicrosoft
Community Manager
Jan 09, 2025I'm still waiting for a response... hold please, please hold. :)