Forum Discussion
Business Central Licensing Scenario - Other app users
Thank you for confirming that I provided correct info by letting you know that the mobile users do need the full BC license. I'll bet he also confirms that they also need the D365 Sales attach that I mentioned as well, (edited) because I'm thinking that would be multiplexing.
Note: Multiplexing is when customers use hardware or software to pool connections, reroute information, or reduce the number of devices or users that directly access or use a product. Multiplexing can also include reducing the number of devices or users a product directly manages
Have a good one!
Regards,
LC
Hi robepimatic
I would suggest the BC license with a D365 Sales attach license. This topic describes the process of integrating the online versions of Dynamics 365 Sales and Business Central through Dataverse - Integrating with Dynamics 365 Sales - Business Central | Microsoft Learn
The Business Central tablet client and Business Central phone client do not replace the Business Central Web client. Instead, they offer a touch interface for a limited set of application scenarios compared to the Business Central Web client. Therefore, the mobile app is not a separate license. Instead, it's a feature/benefit of having the full license, however, there are differences - Differences and Limitations When Developing Pages for Mobile App - Business Central | Microsoft Learn.
Other Helpful Info:
Introducing the Dynamics 365 Business Central Mobile App - Business Central | Microsoft Learn
Install the Business Central Mobile App - Business Central | Microsoft Learn
Mobile Apps FAQ - Business Central | Microsoft Learn
If this (or someone else's) reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
Regards,
Microsoft CSP Licensing Concierge
Hi robepimatic
Suggest reading Microsoft multiplexing guide, as this should help with your decision. See attached.
In brief, despite the off-line aspect, users (and the company) are benefiting from integrating with BC and D365 Sales and in my opinion users would need to be licensed. This is more of a compliance requirement, rather than technically needing the license in order to access the systems directly.
The D365 licensing guide also provides details on multiplexing.
- Thanks Nick. My thought here is that a full Business Central license would be needed because of the item posting being fed back into BC and posting automatically (no user intervention), even if it is not happening in real time. I was hoping to get confirmation on that from someone at Microsoft as a definitive answer.
here's my reply stating the full license (BC...Business Central) as well as the attach license (D365 Sales😞
I also included the reason why you'll need both licenses:
Let me know if you additional questions.
If this (or someone else's) reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
Regards,Microsoft CSP Licensing Concierge
Nick_Beacroft - the information in my reply aligns with your response in regards to integrating D365 Sales with BC.
robepimatic hmmm.... unless I'm missing something, my response provided you with a solution.
(edited) If you feel this information is not viable, you may escalate it to Microsoft via a support plan. For information about specific support plans, see the following table. For more information, see compare partner support plans.
If this (or someone else's) reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
Regards,Microsoft CSP Licensing Concierge
