Forum Discussion

Brass Contributor

Jun 20, 2023

Solved

Business Central Licensing: External Users - Customer Portal

We have a prospect for a Business Central implementation that will need a customer portal. They have a portal on their current platform with a large number of users - around 6,500. The new customer...

BizApps

dynamics 365

Pricing & Licensing

LicensingConcierge1
Jun 22, 2023
Hi robepimatic

the only other option that I'm able to think of is Quickstart: Add a guest user with PowerShell - Microsoft Entra | Microsoft Learn

If that doesn't work, perhaps someone else here in the community has other suggestions, or you can utilize a support plan option for 1:1 solution assistance.

If this (or someone else's) reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.

Regards,

Microsoft CSP Licensing Concierge

robepimatic

Brass Contributor

Jun 20, 2023

That's correct. On prem this is a piece of cake. We can even create users through code which is part of the requirement here. i.e. any given customer might have dozens of people that need access to the portal. Set up the first user for the customer who will be their administrator. That person can then create all of the additional users using a custom function built within Business Central.

LicensingConcierge1

Former Employee

Jun 20, 2023

Hi robepimatic

You mentioned that you have 6,500 external users. Please review the current Dynamics 365 Business Central on-premises Licensing Guide to ensure that these are in fact external users.

If I understand correctly, you can create a user group instead of designating each "external user" individually - Define Granular Permissions - Business Central | Microsoft Learn

Other helpful resources:

Administration of Business Central Online - Business Central | Microsoft Learn

Create Users According to Licenses - Business Central | Microsoft Learn

If this (or someone else's) reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.

Regards,

Microsoft CSP Licensing Concierge

robepimatic
Brass Contributor
Jun 20, 2023
Yes, these absolutely fit the definition of external users. They are external (work for customers of OUR customer) and are generally looking up their account info (orders, etc.). User groups do nothing here. They are just a mechanism for easier security management. Each user still has to be defined so they can log in/access Business Central. So, my original question still stands.
- LicensingConcierge1
  Former Employee
  Jun 20, 2023
  robepimatic
  
  your question still stands after you reviewed the information on the link that I provided?
  
  If this (or someone else's) reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
  
  Regards,
  
  Microsoft CSP Licensing Concierge
  - robepimatic
    Brass Contributor
    Jun 20, 2023
    Correct. That link just explains how to create "typical" users that exist in the Microsoft 365 tenant, unless I'm missing something.