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LouiseSherwin's avatar
LouiseSherwin
Copper Contributor
Dec 12, 2024

Bridge 2 Cloud- Migrating CSP Partner During Term

We have a customer wanting to move from their existing CSP provider to ourselves, but they have a ‘bridge 2 cloud’ promotion of 40% discount which is mid-term.  Can you confirm whether we could leve...
dynamics 365
migration
Pricing & Licensing
MartijnElfers's avatar
MartijnElfers
Bronze Contributor
Dec 16, 2024

What Nick mentioned. 

 

Are you referring to Bridge to the Cloud (1), the original promo in Legacy CSP? Or Bridge to the Cloud 2, the promo in New Commerce Experience? 

BttC1 can't be migrated between CSP partners, because it's Legacy CSP. But BttC2 can be migrated, as it's NCE. The new CSP partner will take over the subscription with it's current duration term, current price protection (including promo discount), current payment term. 

 

So yes, if it's BttC2, you can leverage the promo for the customer. Not as a new subscription, but by taking over the current subscriptions. 

The process works as any regular NCE transfer request. Just submit the transfer request to the current CSP Partner and they just need to select the subscriptions and confirm the transfer. 

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