Forum Discussion
Biz Apps Net Customer Add: How to drive numbers for CSP and EA?
We want to understand how we as a partner can drive the net customer add numbers in the partner portal. We believe that we need to establish a DPOR for EA customers, is that correct? Scenario A ...
RalfW I have reached out to the BizApps team and this was their response:
Re #1: : Scenario A is correct, no need to do anything else, association via CSP is automatic. We've passed on this feedback to the appropriate team and they are adding this suggestion to the roadmap for improvements in the near future.
Re #2 For scenario B, they can use DPOR, or they can use CPOR for an EA customer. For questions about associations, point them to the association guidebook. https://assetsprod.microsoft.com/mpn/en-us/solutions-partner-associations-playbook.pdf
I hope you find this helpful!
thanks team 🙂
The reason why I posted this on this forum was because it appears nobody really knows, everybody is guessing, including the MS partner support! And this topic is NOT documented on the partner portal, nor could I find this on any ppt decks from MS. So, we leave partner to guess what to do!?
Not what we want, right? Hence, I am wondering who at Microsoft
(A) will know (somebody in Redmond?) and
(B) who is responsible for the content on the partner portal, business apps, net customer add?
I am not giving up 😄 ... Ralf
The reason why I posted this on this forum was because it appears nobody really knows, everybody is guessing, including the MS partner support! And this topic is NOT documented on the partner portal, nor could I find this on any ppt decks from MS. So, we leave partner to guess what to do!?
Not what we want, right? Hence, I am wondering who at Microsoft
(A) will know (somebody in Redmond?) and
(B) who is responsible for the content on the partner portal, business apps, net customer add?
I am not giving up 😄 ... Ralf
Hi,
Where you provide the licenses as a CSP partner, the association to you as the transacting partner is automatic.
For customer with an EA where you have not provided the licenses, Claim Partner of Record (CPOR) would be the method to associate the workload/licenses with you as the partner. In some scenarios Partner Admin Link (PAL) can be used.
DPOR was typically only for Azure and DPOR can only be one partner per subscription, and only the customer can change who their DPOR is.
Note in all cases, the revenue must still be above threshold to be counted as new.
Where you provide the licenses as a CSP partner, the association to you as the transacting partner is automatic.
For customer with an EA where you have not provided the licenses, Claim Partner of Record (CPOR) would be the method to associate the workload/licenses with you as the partner. In some scenarios Partner Admin Link (PAL) can be used.
DPOR was typically only for Azure and DPOR can only be one partner per subscription, and only the customer can change who their DPOR is.
Note in all cases, the revenue must still be above threshold to be counted as new.
