Forum Discussion
Biz Apps Net Customer Add: Forecast missing detailed data
We are looking at our net customer add data for business apps D365. It forecasts we are losing some customers over the next 3 months. We want to understand details of this forecast, like who are ...
Just a quick update:
- MS Support has confirmed that the "view details" function is not working as expected. They are working on fixing this bug; bug is known since early 2024.
- As far as I am concerned there is no other path to extract data from the partner portal and determine the customer accounts which will not be counted in your next net customer add data refresh.
The "View more" button (screenshot below) doesn't work as expected:
- It does not provide related details ("who are the 11 customers not counted in the next data refresh?").
- Instead, it just opens the standard net customer add report.
- JillArmourMicrosoft
Community Manager
RalfW thank you for circling back and posting this info.
