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Yuri_tech's avatar
Yuri_tech
Copper Contributor
Jun 20, 2026

Azure Sponsorship Credits - assistance required

 

Case 2606160050003641 has been open for more than 5 days without any response. 

We need assistance applying renewed Azure Sponsorship credits from Partner Success Expanded Benefits to an existing Azure Sponsorship subscription.

Our Azure Sponsorship activation is currently blocked, and we would appreciate an update on the investigation and the recommended steps to proceed.

1 Reply

  • Hi, for sponsorship credit activation issues, the support case is really the right route because community members cannot see subscription or benefit assignment details. I'd add the sponsorship subscription ID, benefit source, renewal date, activation email, and screenshots to the case. Also ask support whether the credits can be applied to the existing sponsorship subscription or whether a new activation path is required.