Forum Discussion
Mictosoft Teams chat window crashes when chatbot conversation is opened
I am developing Microsoft Teams chatbot. Users can start intercating with chat bot only when it is added to Team via apps. Everything works fine when app is added to only one team, however, when I cr...
jofri-msft
Microsoft
MicrosoftHi,
I am trying to repro this behavior but it is working for me. Are you sending the message in a chat with the bot or a group chat or meeting chat?
Are you clicking on the a notification for the message or just clicking on the chat where the message was sent?
Since KeithMcC mentioned URL actionable I was sending this card to try to repro
{
"$schema": "http://adaptivecards.io/schemas/adaptive-card.json",
"type": "AdaptiveCard",
"version": "1.0",
"body": [
{
"type": "TextBlock",
"text": "This card's action will open a URL"
}
],
"actions": [
{
"type": "Action.OpenUrl",
"title": "Action.OpenUrl",
"url": "https://adaptivecards.io"
}
]
}
I am trying to repro this behavior but it is working for me. Are you sending the message in a chat with the bot or a group chat or meeting chat?
Are you clicking on the a notification for the message or just clicking on the chat where the message was sent?
Since KeithMcC mentioned URL actionable I was sending this card to try to repro
{
"$schema": "http://adaptivecards.io/schemas/adaptive-card.json",
"type": "AdaptiveCard",
"version": "1.0",
"body": [
{
"type": "TextBlock",
"text": "This card's action will open a URL"
}
],
"actions": [
{
"type": "Action.OpenUrl",
"title": "Action.OpenUrl",
"url": "https://adaptivecards.io"
}
]
}
In our case users don't even have to interact with adaptive card, when user clicks on bot conversation whole chat is not responding. We don't know exacly how to repeat this bug as it randomly starts for some users. Only thing that is common for all users who get this problem is that their oranazation recently added bot to another team.
For adaptive cards we use Action.OpenUrl, Action.Submit, Input.Text, Input.ChoiceSet, Containers, Textblocks and some other card elements. We don't know if any of these cause the issue.
For adaptive cards we use Action.OpenUrl, Action.Submit, Input.Text, Input.ChoiceSet, Containers, Textblocks and some other card elements. We don't know if any of these cause the issue.
- Yeah same here. The ones I have delt with so far have adaptive cards that havent been responded to, not sure is thats the case for you too but its just something I've noticed.
We also have the same issue, I have experienced it myself and heard from colleagues. When reading chat messages in Teams sent from Power Automate, the chat becomes unresponsive and Teams has to be restarted. At least when the chat message is an adaptive card. I'm not sure if it happens for regular chat messages as well.
