Forum Discussion
"We are preparing a mailbox for this user"
Hello, Is anyone else experiencing "We are preparing a mailbox for this user" for a newly created account in the admin center of office 365? We are experiencing this behavior for both in-cloud ac...
Hi jyingling
I've definitely noticed that provisioning a mailbox tends to take much longer than it did previously; 24 hours does seem excessive though. I'd try to follow up on the support ticket you had, or if you are with a partner see if they can put some leverage on getting this looked into quicker.
