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Unable to convert regular mailbox to shared mailbox.
Hello. I have a user account I set up some time ago in Microsoft 365. We use a hybrid setup where I add and configure a new user's domain account on a Domain Controller in our office and it is synch...
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Accessing the classic EAC 'normally' resulted in the behaviour I described above using both the new and the old Exchange Admin Center. What I had to do was enter the address for the classic EAC (https://outlook.office365.com/ecp) into a private browsing tab, then log in. I was able to see the recipients etc. after doing this.
Not sure about the M365 Admin center, but the EAC will allow you to convert a mailbox to shared, regardless of whether it's synced or not. If you are having trouble with the EAC, try switching to the "classic" one, or do it directly via PowerShell.
Thank you for replying.
Accessing the classic EAC 'normally' resulted in the behaviour I described above using both the new and the old Exchange Admin Center. What I had to do was enter the address for the classic EAC (https://outlook.office365.com/ecp) into a private browsing tab, then log in. I was able to see the recipients etc. after doing this.
Accessing the classic EAC 'normally' resulted in the behaviour I described above using both the new and the old Exchange Admin Center. What I had to do was enter the address for the classic EAC (https://outlook.office365.com/ecp) into a private browsing tab, then log in. I was able to see the recipients etc. after doing this.