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Unable to convert regular mailbox to shared mailbox.
Hello. I have a user account I set up some time ago in Microsoft 365. We use a hybrid setup where I add and configure a new user's domain account on a Domain Controller in our office and it is synch...
- Thank you for replying.
Accessing the classic EAC 'normally' resulted in the behaviour I described above using both the new and the old Exchange Admin Center. What I had to do was enter the address for the classic EAC (https://outlook.office365.com/ecp) into a private browsing tab, then log in. I was able to see the recipients etc. after doing this.
The system removed an obfuscated address. I was just confirming I am using an onmicrosoft.com email address to login to the MS 365 Admin Center.
Not sure about the M365 Admin center, but the EAC will allow you to convert a mailbox to shared, regardless of whether it's synced or not. If you are having trouble with the EAC, try switching to the "classic" one, or do it directly via PowerShell.
- Thank you for replying.
Accessing the classic EAC 'normally' resulted in the behaviour I described above using both the new and the old Exchange Admin Center. What I had to do was enter the address for the classic EAC (https://outlook.office365.com/ecp) into a private browsing tab, then log in. I was able to see the recipients etc. after doing this.