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Erwin Bierens's avatar
Erwin Bierens
MVP
Jul 21, 2017
Solved

Service Request links not working anymore

Hi Guys,   Since this morning i'm unable to click on the New service request and View service requests anymore. The hyperlink is gone. Somebody removed the hyperlinks by accident?      
admin
microsoft 365 admin center
office 365
  • Anne Michels's avatar
    Anne Michels
    Jul 21, 2017

    Thanks everybody for flagging. We've shared this with our engineering team and they are currently looking into this.

    Thanks,

    Anne

Cian Allner's avatar
Cian Allner
Silver Contributor
Jul 21, 2017

I get this same issue in Chrome on my dev tenant.  Not the best timing with what I suppose you'd call the controversy around the changes to Office 365 support. That need help button does indeed work as Vasil pointed out.

  • Anne Michels's avatar
    Anne Michels
    Former Employee
    Jul 21, 2017

    Thanks everybody for flagging. We've shared this with our engineering team and they are currently looking into this.

    Thanks,

    Anne

    • Tanya Denton's avatar
      Tanya Denton
      Iron Contributor
      Aug 01, 2017
      any news on this, i cannot get to a service request i logged last week to be able to prompt for an update
      • Anne Michels's avatar
        Anne Michels
        Former Employee
        Aug 01, 2017

        Hi Tanya, this issue has been fixed. Could you please send us a screenshot of what you're seeing so that we can investigate?

        Thanks,

        Anne

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