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Deleted's avatar
Deleted
Dec 13, 2016

MO88662 - Office 365 user licenses unexpectedly enabled.

We see large number of users whose Licenses were earlier disabled are now enabled due to above Advisory.   Do we need to again go ahead and disable for all ? or will it be automatically disabled by...
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microsoft 365 admin center
office 365
Deleted's avatar
Deleted
Dec 13, 2016
Agreed. We are already running the scrip again to disable the Licenses.
Matt McNabb's avatar
Matt McNabb
Iron Contributor
Dec 13, 2016

We're experiencing this as well, and it appears to affect more service plans than just Flow and PowerApps as stated in the advisory. Luckily, our student licensing is fully automated at this point and corrected itself overnight. However, our faculty licensing is a mess and I'm currently running through and correcting it.

 

I'm a bit ticked that MS has labeled this an "Advisory" instead of an "Incident." This is one of the most impactful issues that we've seen in over 3 years on the Office 365 platform. I can't imagine the trouble this may cause with organizations without a decent PowerShell skillset - clicking through the GUI and correcting would be madness!

 

If it helps anyone, I have a script that you can use to report on licensing on a per sku basis here:

 

https://gallery.technet.microsoft.com/Report-on-Office-365-User-8ad79528

 

And a framework for fully automating your user licensing here:

 

https://gallery.technet.microsoft.com/Office-365-Manage-User-3d91a88c

  • Ivan Bencarić's avatar
    Ivan Bencarić
    Copper Contributor
    Dec 13, 2016

    We are experiencing the same issue on multiple tenants also with services like Exchange Online (we have this one disabled on some tenants with over 30.000 users).

     

    Fortunately the mailboxes were not provisioned, only licenses.

     

    Also it seems that problem fixed itself few minutes ago.

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