Forum Discussion
IanBartlett
Jul 29, 2026Copper Contributor
Microsoft Customer Agreement created without Billing Profile after CSP deauthorization
I am the Global Administrator of a Microsoft 365 tenant that previously had an Exchange Online Plan 1 subscription supplied through Endurance International Holding B.V. (Bluehost). This is not a ...
Kidd_Ip
Aug 07, 2026MVP
Try on below:
- Confirm you are Billing Account Owner in the MCA.
- Verify tenant-directory alignment in Azure portal.
- Escalate to Microsoft Commerce team with your Billing Account ID and Tenant ID.
- Request manual provisioning of the missing Billing Profile.