Forum Discussion

Copper Contributor

Mar 04, 2022

Solved

MFA registration is asked even if it is set off everywhere

Hello I have a user, that had previously MFA set up. I removed the MFA method from his settings. When he logs in, he got's a prompt to set up MFA. MFA is disabled per user. And there i...

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Pekka-Pek
Mar 08, 2022
Yes, seems that the issue is solved. SSPR was on for all users of the tenant.

I went on the registration prompts and set it up. After that the prompt has not been shown and still no MFA is required when logging in. I probably mixed MFA registration prompt and SSPR registration prompt. Sorry for the confusion and thank you for your helpful efforts! I hope this can help also others wondering the same thing.

Regards,
Pekka

Pekka-Pek

Copper Contributor

Mar 04, 2022

pvanberlo thank you for the suggestions.

To me it seems that the per user MFA is turned off for this specific user.

Regards,

Pekka

pvanberlo

MCT

Mar 04, 2022

I would check what the output is using PowerShell and if necessary remove the StrongAuthenticationRequirement there.

Get-MsolUser -UserPrincipalName <username> | Set-MsolUser -StrongAuthenticationRequirements @()

Pekka-Pek
Copper Contributor
Mar 04, 2022
Thanks for the quick reply. I checked it out right away, but it seems to be also empty.

I also tried to toggle MFA required to enable and back to disabled state.
But the problem seems to prevail.

It also come to my mind that could the prompt come from self service password reset. I have to check that later, but it will go probably next week.

Regards,
Pekka
- pvanberlo
  MCT
  Mar 04, 2022
  Ah yes. SSPR could also be causing such prompts.
  - Pekka-Pek
    Copper Contributor
    Mar 08, 2022
    Yes, seems that the issue is solved. SSPR was on for all users of the tenant.
    
    I went on the registration prompts and set it up. After that the prompt has not been shown and still no MFA is required when logging in. I probably mixed MFA registration prompt and SSPR registration prompt. Sorry for the confusion and thank you for your helpful efforts! I hope this can help also others wondering the same thing.
    
    Regards,
    Pekka