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Pekka-Pek's avatar
Pekka-Pek
Copper Contributor
Mar 04, 2022
Solved

MFA registration is asked even if it is set off everywhere

Hello   I have a user, that had previously MFA set up. I removed the MFA method from his settings.   When he logs in, he got's a prompt to set up MFA. MFA is disabled per user. And there i...
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  • Pekka-Pek's avatar
    Pekka-Pek
    Mar 08, 2022

    Yes, seems that the issue is solved. SSPR was on for all users of the tenant.

     

    I went on the registration prompts and set it up. After that the prompt has not been shown and still no MFA is required when logging in. I probably mixed MFA registration prompt and SSPR registration prompt. Sorry for the confusion and thank you for your helpful efforts! I hope this can help also others wondering the same thing.

     

    Regards,

    Pekka

pvanberlo's avatar
pvanberlo
MCT
Mar 04, 2022

Hello Pekka-Pek. So few things to check, is this a recent tenant with Security Defaults enabled? This may enforce MFA in certain cases. If Security Defaults is not enabled, and no Conditional Access policy exists that forces MFA, the only other option I can think of is the per user MFA setting. Once it is enabled for a user, it will turn to "enforced", and could cause the user to now be prompted continuously. When changing the per-user MFA, there's actually a 'disable' option, have you tried this?

 

 

 

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