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Bart Billiet's avatar
Bart Billiet
Copper Contributor
May 15, 2019

Least privilege access to Service Health Dashboard in Office 365

We would like to give some people in support access to the Office 365 Service Health dashboard of our tenant. However, we are looking at a least privileges access for this role, if possible without access to create support tickets. Which role would be accomplishing this in Office 365?

We already tried:

  • the Message Center reader role, but this seems to not include the Service Health Dashboard.
  • the Service Support Administrator then again can open support tickets, which could become costly if many people can open tickets on a Premier contract. 

 

Is there a more fine-grained role or way to give someone access to only the Service Health Dashboard? Or is there a way to define custom roles? 

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