Forum Discussion
wzsanders
Feb 14, 2020Copper Contributor
Intune license not provisioning
I've had an active support ticket for the last week regarding Intune license provisioning. I'm posting here in case there is something that they have missed or not thought of.
I have two issues.
1. The Intune authority is set to just "Intune" and not "Intune + Office 365", so there is no coexistence.
2. All users assigned Microsoft 365 E3 plans have Intune_O365 as PendingActivation and INTUNE_A as PendingInput.
The license propagation has been going on for over a week stuck in that state. Is it possible for a manual sync of these licenses to be triggered somehow?
There is no option available to set the MDM authority to Intune + Office 365.
I've tried removing and re-adding the Intune option. I've tested with a new user, encountering the same issue.
Work with support to get this sorted.
- Deleted
wzsanders I have the same issue. I can't use autopilot to enroll into Intune or use Hybrid AD join to automatically enroll in Intune. I have been working with Microsoft support for more than a month now. They can't fiqure out the issue.
Were you able to resolve it?
- wzsandersCopper Contributor
Deleted It was resolved, but support also couldn't figure it out. I unassigned and reassigned licenses one last time and it has worked since.
- DeletedI did it multiple times. not working for me.
Work with support to get this sorted.