Forum Discussion
Inactive Mailboxes
Hi. I received an answer to my question about the 30 days, in that it doesn't apply if you are in the cloud which I am, but since I posted this I have now run into another problem.
In the instructions,
https://support.office.com/en-us/article/Manage-inactive-mailboxes-in-Office-365-296a02bd-ebde-4022-900e-547acf38ddd7
it indicates if you're an E1, to apply an Exchange Online Archive license. When I tried to do that, I received the following message:
You can't assign licenses that contain these conflicting services: Exchange Online (Plan 1), Exchange Online Archiving for Exchange Server. Review the services included with each license, and try again.
When an E1 employee leaves, apply an E3 license. Wait a day or two to make sure it sets, then place your hold and then remove the E3 license. Once done that way the content of the former employees mailbox should be eDiscoverable for as long as it remains on hold without using any additional licenses.