Forum Discussion
How are active user metrics compiled?
Hi all,
currently, any user who has interacted with a file (any file created, modified, deleted, shared internally or externally and synched to clients is counted as an active file) is counted as active user for SharePoint. This does not adequately cover others user actions done in SP and we plan to enhance this definition in the future with information about page views.
You can find definition of active usage for all of the reports on Office Support: https://support.office.com/en-us/article/Activity-Reports-in-the-Office-365-admin-center-0d6dfb17-8582-4172-a9a9-aed798150263?ui=en-US&rs=en-US&ad=US
Thanks,
Anne
Thanks Juan, I guesed as much but we have customers asking for the official definition of what makes and active user.
An additional question, how long after they stop actively using a feature (SharePoint Online) do they stop getting counted in the metrics?
So based on the assumption that it measures usage on a daily basis and we wanted average user usage over a period we coudl export the SharePoint Users reposrt to excel and average it.
Have you seen any official MS documentation to back this up as that's what our customers invariably ask for.
Hi all,
currently, any user who has interacted with a file (any file created, modified, deleted, shared internally or externally and synched to clients is counted as an active file) is counted as active user for SharePoint. This does not adequately cover others user actions done in SP and we plan to enhance this definition in the future with information about page views.
You can find definition of active usage for all of the reports on Office Support: https://support.office.com/en-us/article/Activity-Reports-in-the-Office-365-admin-center-0d6dfb17-8582-4172-a9a9-aed798150263?ui=en-US&rs=en-US&ad=US
Thanks,
Anne
Great, thanks Anne, that was exactly the answer I needed. :-)