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Exception of type 'Microsoft.Online.BOX.Util.Exceptions.InternalException' was thrown.
when we are trying to edit a users mailbox using the office admin center, we are getting
Exception of type 'Microsoft.Online.BOX.Util.Exceptions.InternalException' was thrown.
e.g. turning on Mapi
using set-casmailbox does not even give the option for -mapienabled. its like its in super light mode e.g
Set-CASMailbox: A parameter cannot be found that matches parameter name 'MAPIEnabled'.
- ok, we found out that some admin tried to make the whole tenant secure by creating roles and editing the current roles.
in EAC, under roles, organization management role was stripped to practically view (like global admin reader role).
after that, sll was ok again
6 Replies
Solution: I had this issue because I was trying to use an alternative domain which I had not completed setting up on Exchange. In my case, I had not entered the new DNS entries with my domain registrar. Once I had done that, the error went away.
We have the same issue at the moment only we already have the Global Admin rights and still this is a issue for us.
- You cannot toggle this flag in Exchange Online, that's the expected behavior.
VasilMichev, of course you can. we have been doing that for years. go to a user in the office 365 admin portal, choose a user-->mail-->manage mail app settings
- ok, we found out that some admin tried to make the whole tenant secure by creating roles and editing the current roles.
in EAC, under roles, organization management role was stripped to practically view (like global admin reader role).
after that, sll was ok again
