Forum Discussion
Domain Name purchased through Portal wont renew
I purchased a Domain through the Admin Portal about a year ago. Long story short, the credit card on file was expired so the domain name did not renew (never received notification). We have been tryi...
Is the domain owned by domains provider? If so, have you tried to contact them? By the way, I think Microsoft support is the one that has to fix your problem and I don't agree with the last suggestion they have given to you....if a domain is bought through the Admin Portal and there are problems, then Microsoft has to fix them
The domain shows as being owned by Wild West Domains. We tried to contact them but they won't speak with us. They ask us for a PIN Number that we don't have.
We keep telling Microsoft Support, "we can't fix it, you have to do on your end". They continue to pass it around to other support teams and then they offer the same suggestion. We feel completely helpless at this point...