Forum Discussion
Jacques van der Hoven
Sep 26, 2016Iron Contributor
Custom DNS records missing
On one of our client tenants we've just noticed that all our custom DNS records have dissappeared. Has anyone else experienced this? Is there a way to track if this was a use who did this o...
AzeoMartin
Jan 14, 2023Copper Contributor
Just had the same problem on a customers tenant.
Solution
Go to "Manage DNS" > choose "Set up my online services for me". Click "Continue" until that you see "Add the records for your website" and then you should see all your records again. Click "Continue" again and finish the setup guide and the records should be back.
I guess it's a bugg that the records disappears and that the records is still working however you just can't see them... But I can't tell.
Hopefully this helps someone.
RenatoFlorido
Jun 21, 2024Copper Contributor
AzeoMartin I am so relieved to have found this information. It is almost unbeliavable a bug like this still exists since 2016...
Thank you!
Thank you!