Forum Discussion
Custom DNS records missing
On one of our client tenants we've just noticed that all our custom DNS records have dissappeared. Has anyone else experienced this? Is there a way to track if this was a use who did this o...
Just had the same problem on a customers tenant.
Solution
Go to "Manage DNS" > choose "Set up my online services for me". Click "Continue" until that you see "Add the records for your website" and then you should see all your records again. Click "Continue" again and finish the setup guide and the records should be back.
I guess it's a bugg that the records disappears and that the records is still working however you just can't see them... But I can't tell.
Hopefully this helps someone.
- AzeoMartin I am so relieved to have found this information. It is almost unbeliavable a bug like this still exists since 2016...
Thank you! AzeoMartin you saved me a whole load of stress last night, thank you. This worked perfectly to restore my missing custom records. I'm pretty sure this was caused by partially running the setup wizard to check a couple of things the day before!
