Forum Discussion
Can't share a mail to Teams from a shared mailbox
Whenever I try to share a mail from a shared mailbox into teams it fails.
It says "Mail couldn't be opened. Close the window and try again." (translated)
And it can't be the channel setting because when I get the error I haven't choose one.
Sharing from my personal mail account is no problem.
1 Reply
- Not sure if this is a supported scenario, as shared mailboxes are usually filtered out of Teams. Moreover, it requires the add-in, and most add-ins do not work in delegate scenarios. At the very least, you will need to configure the shared mailbox as additional account in Outlook (via File > Add account) first.
