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microc1's avatar
microc1
Copper Contributor
Feb 07, 2020
Solved

All users receive "Your organization needs more information to keep your account secure" when logon

All users receive "Your organization needs more information to keep your account secure" when logon o365 web portal.  Users can select "skip for now (XX days until is required)" but it will finally ...
admin
microsoft 365 admin center
office 365
  • microc1's avatar
    microc1
    Feb 11, 2020

    Thank you for the hint.

     

    Finally solved by:
    Azure Active Directory > Properties
    Manage security defaults
    set Enable security defaults to No

Thomo_aus's avatar
Thomo_aus
Copper Contributor
Apr 30, 2023

The issue for me was having enabled self-service password reset. Once I reverted that setting I was able to function with that account again as normal microc1 

I believe the problem was that there were not sufficient email/phone numbers listed for the account to enable self-service. 

 

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