Forum Discussion
Jantunes1981
Aug 09, 2023Copper Contributor
Alias from another domain with O365
Greetings, I will try to explain my question without any errors: The company that im working bought 2 O365 subscription ( we bought another company in the meantime). They used one O365 subscr...
Jantunes1981
Aug 17, 2023Copper Contributor
Greetings Vasil,
We did some more attempts:
1) When sending an e-mail we can choose from wich alias we sen. It works fine if we send for mailboxes outside the company, since the Alias will appear correctly.
2) If we send from Alias to another tennant inside the company the name that will show will be the main domain.
When we reply to an e-mail received from the Alias, it will always send from the primary e-mail. We have to change manually to the Alias.
At this point the only question we have is for the reply not using the e-mail Alias from wich was received.
Any thoughts in how to solve this
Best regards.
Jorge
We did some more attempts:
1) When sending an e-mail we can choose from wich alias we sen. It works fine if we send for mailboxes outside the company, since the Alias will appear correctly.
2) If we send from Alias to another tennant inside the company the name that will show will be the main domain.
When we reply to an e-mail received from the Alias, it will always send from the primary e-mail. We have to change manually to the Alias.
At this point the only question we have is for the reply not using the e-mail Alias from wich was received.
Any thoughts in how to solve this
Best regards.
Jorge
VasilMichev
Aug 17, 2023MVP
The behavior will depend on the client I guess. I have no trouble with this in Gmail - when I hit reply, it composes a message to the "alias" address. Keep in mind that internally, Outlook will "resolve" the alias to the user name instead.
- Jantunes1981Aug 17, 2023Copper ContributorOnce again thank you for your reply.
This discussion can be closed. After some digging and browsing the info from microsoft, this beaviour is indeed something that one could expect from using Exchange. Works fine the sent to and recieve, but when replying it will use always the default profile/name. To change the reply for the alias we have to do it on manual.