Inogic's Maplytics, an app published to Microsoft Marketplace, integrates Microsoft Azure and Bing Maps geolocation features into Microsoft Dynamics 365, Dataverse, Power Pages, and Power Apps, empowering field, sales, and service teams to make faster, smarter, location-driven decisions.
Microsoft Marketplace interviewed Lindsey Mida Hagarty, Vice President, Sales at 1stMILE to learn what she had to say about the product.
What do you like best about Maplytics?
Inogic is highly responsive to questions and feedback, making collaboration smooth and effective. With Maplytics, plotting locations and optimizing routes takes far less time, allowing teams to focus on actual work rather than manual effort.
How has the product helped your organization?
- Maplytics enables smart location visualization by plotting car shops, repair centers, and service stations on interactive maps with customizable pushpins. This helps 1stMILE’s teams to quickly identify key service points.
- Sales and service reps can instantly find nearby auto shops using proximity searches and adjust routes in real time based on their location.
- With access across desktop and mobile devices, users can view insights at any time, while optimized turn-by-turn navigation via Google Maps, Apple Maps, or Waze ensures a smooth travel experience.
- Live tracking and check-in features provide our managers with real-time visibility into the field reps, enabling field teams to move efficiently from one appointment to the next.
How is customer service and support for Maplytics?
Customer service and support are highly responsive and dependable. The Inogic-Maplytics team is quick to address questions and actively listens to feedback, ensuring smooth communication and timely resolutions. Their support helps our teams get the most value from Maplytics by simplifying onboarding, resolving queries efficiently, and continuously improving the product based on our business needs.
Any recommendations to other users considering this product?
For organizations considering Maplytics, the key recommendation is to:
- Take full advantage of its geo-mapping and automation capabilities early on.
- Start by aligning Maplytics with your business use cases involving territory planning, proximity searches, or route optimization to see immediate value.
- Investing a little time in initial setup and exploring available features can significantly improve efficiency, visibility, and decision-making.
- Additionally, engaging with Inogic-Maplytics’ support team for guidance and best practices can help you unlock the product’s complete potential in a customized manner.
What is your overall rating for this product?
5 out of 5 stars.
Maplytics delivers strong value through intuitive mapping, time-saving automation, and highly responsive support, making it a reliable and effective choice for everyday business use.
Cloud marketplaces are transforming the way businesses find, try, and deploy applications to help their digital transformation. Learn more about Microsoft Marketplace and find ways to discover the right application for your needs.
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