Voices of Healthcare Cloud brings you “Delivering Modern Member Engagement Experiences”
In healthcare, member engagement is still largely fragmented as consumerism in healthcare grows. According to a recent Forrester study, only 22% of insurers have a single owner for overall member experience, and fewer than one-third have journey owners responsible for managing key experiences. For this session, we are excited to discuss the pivotal role service plays in healthcare and how we can reimagine the way you deliver member engagement by knowing your consumers and their needs better. Learn how to: Enable frictionless experiences – transforming connections with consumers to activate and improve health Personalize member experiences and improve agent productivity Unify the agent desktop experience, Contact Center as a Service and Contact Center AI to deliver exceptional service in an all-in-one Digital Contact CenterVoices of Healthcare Cloud: How TX Children's uses Low Code development to improve quality of life
For this session, we are thrilled to have Steve Adamo an Application Architect at Texas Children's Hospital, where he discusses how low code and citizen development have provided quality of life improvements for staff, nurses, physicians, and volunteers. Steve talks through a handful of examples of quality of life improvement solutions that have been implemented and how Texas Children’s is looking to expand citizen development to become a standard option for solutions.Voices of Healthcare Cloud: "Improve Supply Chain to Drive Higher ROI & Patient Satisfaction"
For this session, we are excited to bring you Healthcare industry Subject Matter Experts to share their knowledge on how you can leverage solutions, Microsoft Power Platform, and the Microsoft Cloud for Healthcare to improve your supply chain process, ROI, and patient and provider satisfaction.Voices of Healthcare Cloud brings you “Physician Referral & Relationship Management”
For our next session, we will be joined by Ellary Rose, Healthcare Subject Matter Expert, as she brings a wealth of knowledge around Physician Refferal & Relationship Management. She is going to speak on a handful of industry challenges around referral management such as keeping referrals in house, processing external referrals and how to manage physician relationships to acquire their referrals.Voices of Healthcare Cloud brings an “Overview of MS Cloud for Healthcare & Human Centered Design"
For our next session I am going to be joined by Jake Thompson, Sr Business Application Specialist in Health and Life Sciences, to share with you an overview of Microsoft Cloud for Health and hopefully demystify “what it is”. We will also discuss how Microsoft can partner with you on approaching and solving business problems with a Human Centered Design.Voices of Healthcare Cloud brings you "Enhance your Employee Experience with MS Viva"
Voices of Healthcare Cloud is a webinar series hosted by myself, Vasu Sharma & Joshua Thompson. My name is Shelly Avery, I am currently a Dir Healthcare Specialist for Health and Life Sciences focusing on the largest Payor and Provider customers in the US, Vaus is a Sr Customer Success Manager for Microsoft 365 for Health and Life Sciences & Josh is an Account Executive for Healthcare. Our goal of this webinar series is to showcase how Healthcare is seeing positive business and clinical outcomes with cloud technology. We will be bringing new and creative solutions to you at least once a month so we hope you tune in live or catch the on-demand series after the session is completed.
Microsoft expands Azure scalability for Healthcare Organizations
Microsoft has expanded Azure's scalability for running Epic's Chronicles Operational Database (ODB) to 65 million global references per second (GRefs/s). This enhancement, utilizing the new Mbv3 VM series with Azure Boost and Ultra Disk, covers 94% of the Epic market and significantly boosts performance for large health care providers using Epic on Azure.Voices of Healthcare Cloud brings you “Virtual health brings value to physicians & patients!"
For this session, we were excited to have a conversation with two practicing physicians -- Dr. Camile Bradley, a Primary Care Physician with Baylor Scott and White Health, and Dr. Alfred Atanda Jr. an Orthopedics Sports Medicine Surgeon with Nemours Children. During our conversation, they discussed how embracing technology as a physician can bring value to your practice, provide better flexibility for your staff and lead to better patient outcomes. A few of the technological areas we explored with them were around; virtual care, telehealth, a-synchronous care, and ambient AI to all help provide better care!
