troubleshooting
2 TopicsWindows Update Failing
Hello, So I was updating Windows to Windows 11 Insider Preview 10.0.26120.461 (ge_release), however when I finish downloading and try to install, it fails with the error code 0x80070032. Not sure if anyone else has ran into this issue, and if you have, how did you resolve it? I cant update due to this issue. Please let me know. Thanks!1KViews0likes4CommentsWindows Update fails with “Something went wrong – Undoing changes” unless installed via ISO
Hi everyone, I'm facing a strange issue with Windows Update on my laptop and I wanted to know if anyone else experienced something similar. Problem: When I install updates through Windows Update, the update downloads normally and during restart it goes up to 100%, but then I get the message: Something went wrong. Undoing changes. After that, Windows rolls back the update. Observation: Interestingly, updates that start directly from the “You're there” stage sometimes install correctly. Policy change I made: Previously Windows would automatically download and install updates and frequently ask for restarts. Because of that behavior, I changed the policy to manual download and install so updates would not start installing automatically. Thermal precaution I tried: Since my laptop has a faulty CPU fan, I also limited the maximum CPU state to 99% in Power Options to prevent aggressive turbo boosting and reduce potential thermal throttling during the update process. Another important observation: If I install the same update using a Windows ISO (in-place upgrade / repair install), the update installs successfully and does not fail at 100%. Possible hardware issue: My laptop currently has: A broken battery A faulty CPU fan So I'm wondering if the update process might be failing due to power or thermal issues during the installation phase. System info: OS: Windows 11 Pro Insider Preview Channel: Release Preview Current build: 26200.7840 Update that fails: KB5077241 (Build 26200.7922) Questions: Can hardware issues like a damaged battery or faulty CPU fan cause Windows Update installation failures? Why would updates succeed when installing from an ISO but fail through Windows Update? Which logs should I check to identify the exact cause? (CBS.log, WindowsUpdate.log, etc.) Any suggestions, troubleshooting steps, or similar experiences would be appreciated. Thanks!111Views0likes4Comments