From AI pilots to public decisions: what it really takes to close the intelligence gap
Across the public sector, the conversation about AI has shifted. The question is no longer whether AI can generate insight—most leaders have already seen impressive pilots. The harder question is whether those insights survive the realities of government: public scrutiny, auditability, cross‑department delivery, and the need to explain decisions in plain language. That challenge was recently articulated by Sadaf Mozaffarian, writing in Smart Cities World, in the context of city‑scale AI deployments. Governments don’t need more experiments. They need decision‑ready intelligence—intelligence that can be acted on safely, governed consistently, and defended when outcomes are questioned. What’s emerging now is a more operational lens on AI adoption, one that exposes two issues many pilots quietly avoid. Decision latency is the real enemy In government, decision latency is not about slow analytics, it’s the time lost between having a signal and being able to act on it with confidence. Much of the focus in AI discussions is on accuracy, bias, or model performance. But in cities, the more damaging problem is often this latency. When data is fragmented across departments, policies live in PDFs, and institutional knowledge walks out the door at 5pm, leaders may have insight but still can’t decide fast enough. AI pilots often demonstrate answers in isolation, but they don’t reduce the friction between insight, approval, and execution. Decision‑ready intelligence directly attacks this problem. It brings together: Operational data already trusted by the organization Policy and regulatory context that constrains decisions Human checkpoints that reflect how accountability actually works The result isn’t faster answers—it’s faster decisions that stick, because they align with how governments are structured to operate. Institutional memory is infrastructure Cities invest heavily in physical infrastructure—roads, pipes, facilities—but far less deliberately in institutional memory. Yet planning rationales, inspection notes, precedent cases, and prior decisions are often what make or break today’s choices. Consider a routine enforcement or permitting decision that looks reasonable on current data, but quietly contradicts a prior settlement, a regulator’s interpretation, or a lesson learned during a past inquiry. AI systems that don’t account for this history don’t just miss context, they create risk. Decision‑ready intelligence treats institutional memory as a first‑class asset. It ensures that when AI supports a decision, it does so with: Access to relevant historical records and prior outcomes Clear lineage back to source documents and policies Logging that preserves not just what was decided, but why This is what allows governments to move faster without relearning the same lessons under audit pressure. Why this matters now Public sector AI initiatives rarely fail because of a lack of ambition. They stall because trust questions—governance, records, explainability—arrive too late. By the time leaders ask, “Can we stand behind this decision?” the system was never designed to answer. Decision‑ready intelligence flips that sequence. Governance is not bolted on after the pilot; it’s built into the operating model from the start. That’s what allows agencies to scale from a single use case to repeatable patterns across departments. A practical starting point The cities making progress aren’t trying to transform everything at once. They start small but visible: Identify one cross‑department “moment of truth” Define what must be logged, retained, and explainable Connect just enough data, policy, and work context to support that decision From there, they reuse the same patterns—governed data products, policy knowledge bases, and human‑in‑the‑loop workflows—to scale responsibly. AI in government will ultimately be judged the same way every public investment is judged: by outcomes, fairness, and public confidence. Closing the intelligence gap isn’t about smarter models. It’s about designing decision systems that reflect how governments actually work—and are held accountable. Learn more by reading Sadaf's full article: Closing the intelligence gap: how cities turn AI experiments into operational impactAI Security in Azure with Microsoft Defender for Cloud: Learn the How, Join the Session
As organizations accelerate AI adoption, securing AI workloads has become a top priority. Unlike traditional cloud applications, AI systems introduce new risks—such as prompt injection, data leakage, and model misuse—that require a more integrated approach to security and governance. To help developers and security teams understand and address these challenges, we are hosting Azure Decoded: Kickstart AI Security with Microsoft Defender for Cloud, a live session on March 18 th at 12 PM PST focused on securing AI workloads built with Microsoft Foundry and Azure AI services. From AI Security Concepts to Platform Protections A strong foundation for this session starts with the Microsoft Learn module Understand how Microsoft Defender for Cloud supports AI security and governance in Azure. This training introduces how AI workloads are structured in Azure and why they require a different security model than traditional applications. In the module, learners explore: The layers that make up AI workloads in Azure Security risks unique to AI, including prompt injection, data leakage, and model misuse How Microsoft Foundry provides guardrails and observability for AI models How Microsoft Defender for Cloud works with Microsoft Purview and Microsoft Entra ID to deliver a unified, defense‑in‑depth security and governance strategy for AI Together, these services help organizations protect model inputs and outputs, maintain visibility, and enforce governance across AI workloads in Azure. Bringing AI Security Architecture to Life with Azure Decoded The Azure Decoded: Kickstart AI Security with Microsoft Defender for Cloud session on March 18 th builds on these concepts by connecting them to real‑world architecture and platform decisions. Attendees learn how Microsoft Defender for Cloud fits into a broader AI security strategy and how Microsoft Foundry helps apply guardrails, visibility, and governance across AI workloads. This session is designed for: Developers building AI applications and agents on Azure Security engineers responsible for protecting AI workloads Cloud architects designing enterprise‑ready AI solutions By combining conceptual understanding with platform‑level security discussions, the session helps teams design AI solutions that are not only innovative—but also secure, governed, and trustworthy. Be sure to register so you do not miss out. Start Your AI Security Journey AI security is evolving quickly, and it requires both architectural understanding and practical platform knowledge. Start by exploring how Microsoft Defender for Cloud supports AI security and governance in Azure, then join the Azure Decoded session to see how these principles come together in real‑world AI workloads.Microsoft Partners: Accelerate Your AI Journey at AgentCon 2026 (Free Community Event)
Recently, a customer asked me a question many Microsoft partners are hearing right now: “We have Copilot — how do we actually use AI to change the way we work?” That question captures where we are in the AI journey today. Organizations have moved past curiosity. Now they’re looking for trusted partners who can turn AI into real business outcomes. That’s why events like AgentCon 2026 matter. A free, community-led event built by practicioners AgentCon is not a traditional conference. It’s a free, community-driven global event organized by the Global AI Community together with Microsoft partners and ecosystem leaders. Simply put: it’s for the community, by the community. Across cities worldwide, developers, consultants, architects, and Microsoft partners come together to share practical experiences building with AI agents, Copilot, and the Microsoft platform. The focus isn’t theory — it’s implementation: What worked What didn’t What partners can apply immediately with customers This peer learning model reflects how many of us actually grow in the Microsoft ecosystem: by learning from other partners solving real problems. Why this matters for Microsoft partners The opportunity for partners is evolving quickly. Customers aren’t just asking about AI tools — they’re asking how to redesign processes, automate work, and unlock productivity using AI-powered solutions. The Microsoft AI Cloud Partner Program emphasizes partner skilling and helping customers realize value from AI investments. Community events like AgentCon accelerate that learning by bringing partners together to exchange proven approaches and practical insights. When partners upskill faster, customers succeed faster. Why attend AgentCon is designed to help partners move from AI awareness to AI delivery. As an attendee, you can expect: Practical sessions and demos from practitioners Real-world AI and agent scenarios Direct conversations with builders and peers New collaboration and co-sell opportunities You’ll leave with ideas and approaches you can bring directly into customer engagements. Why speak AgentCon thrives because partners share openly with one another. If you’ve implemented Copilot, explored AI agents, or learned lessons from customer deployments, your experience can help others accelerate their journey. Speaking at AgentCon allows you to: Share your expertise with the global partner community Build credibility within the Microsoft ecosystem Create new partnerships and opportunities Contribute to collective partner success You don’t need a perfect story — just an honest one others can learn from. Join the global AgentCon community AgentCon 2026 events takes place around the world including these upcoming events: March 9 - New York: https://aka.ms/AgentconNYC2026 April 11 - Hong Kong: https://aka.ms/AgentconHongKong2026 April 16 - Seoul: https://aka.ms/agentconLondon2026 April 22 - London: https://aka.ms/agentconSeoul2026 Each event is locally organized, community-led, and free to attend. Help shape the next phase of AI adoption AI transformation is happening now — and Microsoft partners play a critical role in guiding customers forward. AgentCon is an opportunity to learn together, share experiences, and strengthen the partner ecosystem driving AI innovation. 👉 Register or apply to speak: https://aka.ms/agentcon2026 We hope you’ll join us — and be part of the community helping customers turn AI potential into real impact.Accelerate Your Security Copilot Readiness with Our Global Technical Workshop Series
The Security Copilot team is delivering virtual hands-on technical workshops designed for technical practitioners who want to deepen their AI for Security expertise with Microsoft Entra, Intune, Microsoft Purview, and Microsoft Threat Protection. These workshops will help you onboard and configure Security Copilot and deepen your knowledge on agents. These free workshops are delivered year-round and available in multiple time zones. What You’ll Learn Our workshop series combines scenario-based instruction, live demos, hands-on exercises, and expert Q&A to help you operationalize Security Copilot across your security stack. These sessions are all moderated by experts from Microsoft’s engineering teams and are aligned with the latest Security Copilot capabilities. Every session delivers 100% technical content, designed to accelerate real-world Security Copilot adoption. Who Should Attend These workshops are ideal for: Security Architects & Engineers SOC Analysts Identity & Access Management Engineers Endpoint & Device Admins Compliance & Risk Practitioners Partner Technical Consultants Customer technical teams adopting AI powered defense Register now for these upcoming Security Copilot Virtual Workshops Start building Security Copilot skills—choose the product area and time zone that works best for you. Please take note of pre-requisites for each workshop in the registration page Security Copilot Virtual Workshop: Copilot in Defender March 4, 2026 at 8:00-9:00 AM (PST) - register here Asia Pacific optimized delivery schedules Time conversion: 4:00-5:30 PM NZDT; 11:00-12:30 AM GMT +8; 8:30-10:00 AM IST; 7:00-8:30 PM PST March 5, 2026 at 2:00-3:30 PM (AEDT) - register here Security Copilot Virtual Workshop: Copilot in Entra February 25, 2026 at 8:00 - 9:30 AM (PST) - register here Asia Pacific optimized delivery schedules Time conversion: 4:00-5:30 PM NZDT; 11:00-12:30 AM GMT +8; 8:30-10:00 AM IST; 7:00-8:30 PM PST February 26, 2026 at 2:00-3:30 PM (AEDT) - register here March 26, 2026 at 2:00-3:30 PM (AEDT) - register here Security Copilot Virtual Workshop: Copilot in Intune March 11, 2026 at 8:00-9:30 AM (PST) - register here Asia Pacific optimized delivery schedules Time conversion: 4:00-5:30 PM NZDT; 11:00-12:30 AM GMT +8; 8:30-10:00 AM IST; 7:00-8:30 PM PST March 12, 2026 at 2:00-3:30 PM (AEDT) - register here April 9, 2026 at 2:00 - 3:30 PM AEDT Security Copilot Virtual Workshop: Copilot in Purview March 18, 2026 8:00 - 9:30 AM (PST) - register here Asia Pacific optimized delivery schedules Time conversion: 4:00-5:30 PM NZDT; 11:00-12:30 AM GMT +8; 8:30-10:00 AM IST; 7:00-8:30 PM PST March 19, 2026 2:00-3:30 PM (AEDT)- register here Learn and Engage with the Microsoft Security Community Log in and follow this Microsoft Security Community Blog and post/ interact in the Microsoft Security Community discussion spaces. Follow = Click the heart in the upper right when you're logged in 🤍 Join the Microsoft Security Community and be notified of upcoming events, product feedback surveys, and more. Get early access to Microsoft Security products and provide feedback to engineers by joining the Microsoft Security Advisors.. Learn about the Microsoft MVP Program. Join the Microsoft Security Community LinkedIn and the Microsoft Entra Community LinkedInAnnouncing the 2026 Microsoft 365 Community Conference Keynotes
The Microsoft 365 Community Conference returns to Orlando this April, bringing together thousands of builders, innovators, creators, communicators, admins, architects, MVPs, and product makers for three unforgettable days of learning and community. This year’s theme, “A Beacon for Builders, Innovators & Icons of Intelligent Work,” celebrates the people shaping the AI‑powered future — and the keynote lineup reflects exactly that. These leaders will set the tone for our biggest, boldest M365 Community Conference. Below is your first look at the official 2026 keynote order and what to expect from each session. Opening Keynote Jeff Teper — President, Microsoft 365 Collaborative Apps & Platforms Building for the future: Microsoft 365, Agents and AI, what's new and what's next Join Jeff Teper, to discover how AI-powered innovation across Copilot, Teams, and SharePoint is reshaping how people communicate, create, and work together. This session highlights what’s new, what’s fundamentally different, and why thoughtful design continues to matter. See the latest advances in AI and agents, gain insight into where collaboration is headed, and learn why Microsoft is the company to continue to bet on when it comes to building what’s next. Expect: New breakthroughs in collaboration powered by AI and agents Fresh innovations across Teams, Copilot, and SharePoint Practical guidance on how design continues to shape effective teamwork Real world demos that show how AI is transforming communication and content Insight into what is new, what is changing, and what is coming next Business Apps & Agents Keynote Charles Lamanna — President, Business Apps & Agents In this keynote, Charles Lamanna will share how Microsoft 365 Copilot, Copilot Studio, Power Apps, and Agent 365 come together to help makers build powerful agents and help IT teams deploy and govern them at scale. We’ll share how organizations can design, extend, and govern a new model for the intelligent workplace – connecting data, workflows, and systems into intelligent agents that move work forward. Copilot, apps, and agents: the next platform shift for Microsoft 365 Microsoft 365 Copilot has changed how we interact with software. Now AI agents are changing how work gets done – moving from responding to prompts to taking action, across the tools and data your organization already relies on. Expect: A clear explanation of how to leverage and build with Copilot and agents How agents access data, use tools, and complete multi-step work A deeper look at the latest capabilities across Microsoft 365 Copilot, Copilot Studio, and Power Apps End-to-end demos of agents in action Security, Trust & Responsible AI Keynote Vasu Jakkal — Corporate Vice President, Microsoft Security & Rohan Kumar — Corporate Vice President, Microsoft Security, Purview & Trust In our third keynote, Vasu Jakkal and Rohan Kumar join forces to address one of the most urgent topics of the AI era: trust and security at scale. As organizations accelerate into AI‑powered work, safeguarding identities, data, compliance, and governance is mission‑critical. Securing AI: Building Trust in the Era of AI Join Vasu Jakkal and Rohan Kumar as they unveil Microsoft’s vision for securing the new frontier of AI—showing how frontier firms are protecting their data, identities, and models amid rapid AI adoption. This session highlights how Microsoft is embedding security and governance into every layer of our AI platforms and unifying Purview, Defender, Entra, and Security Copilot to defend against threats like prompt injection, model tampering, and shadow AI. You’ll see how built-in protections across Microsoft 365 enable responsible, compliant AI innovation, and gain practical guidance to strengthen your own security posture as AI transforms the way everyone works. Expect: Microsoft's unified approach to secure AI transformation Forward‑looking insights across Security, Purview & Trust Guidance for building safe, responsible AI environments How to protect innovation without slowing momentum Future of Work Fireside Keynote Dr. Jaime Teevan — Chief Scientist & Technical Fellow, Microsoft Dr. Jaime Teevan, one of the foremost thought leaders on AI, productivity, and how work is evolving. In this intimate fireside‑style session, she’ll share research, real‑world insights, and Microsoft’s learnings from being both the maker and the first customer of the AI‑powered workplace. Expect: Insights from decades of workplace research The human side of AI transformation Practical guidance for leaders, creators, and practitioners Why collaboration is essential to unlock the true potential of AI. Community Closer Keynote Karuana Gatimu - Director, Microsoft Customer Advocacy Group & Heather Cook - Principal PM, MIcrosoft Customer Advocacy Group From Momentum to Movement: Where Community Goes Next As the final moments of Microsoft 365 Community Conference come to a close, Heather Cook and Karuana Gatimu invite the community to pause, reflect, and look forward together. This Community Closer keynote connects the breakthroughs, conversations, and shared experiences of the week into a bigger story—one about people, purpose, and progress. Together, they’ll explore how community transforms technology into impact, how advocates and builders shape what’s next across Microsoft 365, and why this moment matters more than ever. More than a recap, this session is a call to action—challenging attendees to take the energy of the conference back to their teams, regions, and communities, and turn inspiration into sustained momentum. You’ll leave not just with ideas, but with clarity, confidence, and a renewed sense of belonging—because community doesn’t end when the conference does. It’s where the real work begins. More Than Keynotes: Why You’ll Want to Be in Orlando The M365 Community Conference brings together: 200+ sessions and breakouts 21 hands‑on workshops 200+ Microsoft engineers and product leaders onsite The Microsoft Innovation Hub Ask the Experts, Meet & Greets, and Community Studio Women in Tech & Allies Luncheon SharePoint’s 25th Anniversary Celebration And an epic attendee party at Universal’s Islands of Adventure Whether you create, deploy, secure, govern, design, or lead with Microsoft 365 — this is your community, and this is your moment. Join Us for the Microsoft 365 Community Conference April 21–23, 2026 Loews Sapphire Falls & Loews Royal Pacific 👉 Register now: https://aka.ms/M365Con26 Use the SAVE150 code for $150USD off current pricing Come be part of the global community building the future of intelligent work.Sertifiointiviikot tulevat Maaliskuussa
Sertifiointi kannattaa – nyt on oikea hetki toimia Microsoftin Certification Week -tapahtumat tarjoavat kumppaneille erinomaisen mahdollisuuden vahvistaa osaamista, kuroa umpeen osaamisvajeita ja vauhdittaa liiketoimintaa – joustavasti verkossa. Maaliskuun aikana järjestettävät englanninkieliset Certification Weekit keskittyvät erityisesti Cloud & AI Platformiin, Securityyn sekä AI Business Solutions -ratkaisuihin. Kyse ei ole vain teoriasta, vaan käytännönläheisestä, ohjatusta oppimisesta, joka auttaa kumppaneita etenemään suoraan kohti sertifiointeja ja asiakasprojekteja. Huom! Kun olet mukana vähintään 80% tunneista ja labroista, niin saat ILMAISEN voucherin varsinaiseen sertifiointitenttiin. ➡️ Osallistu ja ilmoittaudu alla olevista linkeistä: Sertifikaatioviikko Kieli Päivät Rekisteröintisivu Cloud & AI Platform + Security English Maaliskuu 2.-6. https://aka.ms/EMEA-CW-EN-AS AI Business Solutions English Maaliskuu 9.-13. https://aka.ms/EMEA-CW-EN-AB Cloud & AI Platform + Security Spanish Huhtikuu 13.-17. https://aka.ms/EMEA-CW-ES-AS Cloud & AI Platform + Security German Huhtikuu 20.-24. https://aka.ms/EMEA-CW-DE-AS Cloud & AI Platform + Security Italian Huhtikuu 20.-24. https://aka.ms/EMEA-CW-IT-AS Cloud & AI Platform + Security French Toukokuu 18.-22. https://aka.ms/EMEA-CW-FR-AS Miksi Certification Weekiin kannattaa osallistua? ✅ Nopea tapa edetä sertifiointiin Instructor-led -sessioissa käydään läpi sertifiointien kannalta olennaiset sisällöt tehokkaasti ja selkeästi. ✅ Käytännön osaamista, ei pelkkää teoriaa Mukana on hands-on-labeja ja asiantuntijoiden vetämiä osuuksia, jotka auttavat ymmärtämään, miten opittu näkyy oikeissa asiakasratkaisuissa. ✅ Matala kynnys – täysin verkossa Osallistuminen onnistuu omalta koneelta, ilman matkustamista. Useita kielivaihtoehtoja ja reaaliaikaiset tekstitykset tukevat oppimista eri rooleissa ja maissa. ✅ Tukee liiketoimintaa suoraan Sertifioitu osaaminen auttaa mm. Designaatioiden ja spesialisaatioiden saavuttamisessa Projektien läpiviennin nopeuttamisessa Asiakasluottamuksen ja kilpailukyvyn vahvistamisessa Kenelle Certification Week sopii? Certification Week -tapahtumat on suunnattu laajasti kumppaniorganisaatioille: Teknisille asiantuntijoille ja arkkitehdeille Konsulteille ja delivery-tiimeille Presales- ja sales-rooleihin Uusille osaajille sekä kokeneille konkareille, jotka haluavat päivittää taitonsa AI- ja pilvimaailmassa Nyt on aika kutsua tiimi mukaan Kevään Certification Weekit täyttyvät nopeasti, ja nyt on erinomainen hetki kutsua oma tiimi mukaan. Yhteinen osallistuminen kasvattaa osaamista systemaattisesti ja tukee samalla organisaation pitkän aikavälin tavoitteita. 👉 Tutustu ajankohtaisiin Certification Week -tapahtumiin ja ilmoittautumissivuihin Skilling Hubissa http://www.skilling-hub.com Osaaminen on yksi tärkeimmistä kilpailutekijöistä – ja nyt siihen panostaminen on helpompaa kuin koskaan. Nähdään Certification Weekissä! PS: Jos sinulla on kysyttävää Microsoftin koulutuksista, niin voit koska vain laittaa sähköpostia osoitteeseen AskSkilling@microsoft.com
Excel Copilot now supports local files (Preview): what this means for everyday users
In the Microsoft 365 Current Channel (Preview), Excel Copilot Chat now supports local Excel files, not just workbooks stored in the cloud. This is a meaningful usability improvement because many users, especially students and early-career professionals, still work primarily with datasets stored locally on their devices. Why this matters for adoption: Users can now interact with Copilot Chat while analysing local Excel files. This reduces friction for offline work, assignments, and exploratory data analysis. It makes Copilot more practical for everyday learning and productivity workflows. For users learning data analysis, reporting, or business intelligence, this update lowers the barrier to using Copilot consistently rather than only in cloud-based scenarios. I am exploring how these preview features can improve real-world adoption and learning experiences, particularly for students and early-career users who work with Excel daily.
Excel AND Formula displaying FALSE when it should be TRUE
I'm doing the CENGAGE Excel Assignment 2. I'm supposed to use the AND Formula like this: AND([Project Type]="Drama",[Approved?]="No" in the newly created "Delay?" column. But all the results are FALSE even when both conditions are met. Can someone explain to me why the logic is not adding up?
