Forwarding calls option not showing on SIP Teams Phone after update
I have updated few SIP Phones and after that the option Calling - Call Forwarding on the phone doesn't show anymore. For that to work I have to go to settings - admin - put the admin password and then it will show the option to forward calls which is not the proper way to do it as the users shouldn't have the admin password for the Teams Phone. It should be similar to the image bellow. I have different models of phones here, and all of them once updated presents the same option missing, meaning the error is on the Teams version. That would be a hassle to downgrade all the versions just to obtain this option back. Any ideas?
Why is it so incredibly difficult to transfer a call in MS Teams
Hi, we use Teams direct Routing and replaced our old phone System. When our Customer Support has to forward a call to another Employee he has to do the following: - click the dots in the Calling Window - click call forwarding - search the person in the search window - click the person - Select Teams Audio-Call from a drop-down window (Chat is preselected) Is there no easier way? Like right clicking on some Favorite-Adress => Call forwarding => end. And why is there "Chat" preselected when i want to forward a call, it makes no sense. Thank you for the clarification
